Ik heb de nieuwste itunes gedownload.
verder heb ik ook al op de foutcode gekeken maar daar kom ik niet echt verder mee...

Dan kijk eens in dit topc:

http://forum.iculture.nl/f28/iphone/...tml#post955413

iOS: Restore errors 4005, 4013, and 4014
Symptoms

When you try to update or restore your iPhone, iPad, or iPod touch, iTunes may display one of these messages:

The iPhone [device name] could not be restored. An unknown error occurred (4005).
The iPhone [device name] could not be restored. An unknown error occurred (4013).
The iPhone [device name] could not be restored. An unknown error occurred (4014).
This may happen if the device unexpectedly disconnects during the update or restore or iTunes couldn't tell the device to go to the restore state.

Resolution

Try these steps to resolve the issue:

Install the latest version of iTunes.
Restart your computer.
Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
Learn more about updating OS X.
Learn more about updating Windows.
Restore using another USB cable.
Restore your device on another computer.
If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.

Learn more about other update and restore errors.

Last Modified: Jan 20, 2014

Dit is wat de foutcode aangeeft als je op help klikt...

Doe dan wat er staat : als het probleem aanhoud neem dan contact op met Apple